Spam Firewall Overview
The Spam Firewall is a self-sufficient network device placed between our mail server and the Internet. The Spam Firewall scans each e-mail and utilizes a combination of defensive layers to filter out spam and viruses while allowing legitimate e-mail to pass through.
Anything that is obviously spam gets blocked. Anything that is obviously real email is just passed on to the mail server. If there is any doubt about the proper categorization, the Spam Firewall places the suspect e-mail into a Quarantine Inbox set up specifically for you.
Once a day, if you have new messages in your quarantine, you’ll receive an email from the system. This email contains a list of the quarantined messages for you to review. Next to each message are three links, Delete, White list, and Deliver. Just click on the appropriate link and you’re done. You Delete the spam, and either White list or Deliver any good email. If you White list, then any future messages from that sender are also delivered, even if they look like spam (viruses, on the other hand, are ALWAYS blocked).
In addition to your Quarantine Inbox, you have your own unique, password-protected, Preferences area that lets you control the spam filtering on your mailbox. Your account is initially set up with relatively conservative, default Preferences. But you have the option to either strengthen or relax your spam filtering.
The net effect is a significant reduction in the amount of spam you receive and a flexible process for accepting and rejecting suspect e-mail quarantined by the system.
How To Access Your Web-based SPAM Quarantine?
- Go to your Web-based SPAM Quarantine, or use the link and temporary password provided in our daily quarantine notification email.
- Sign In by entering your full email address (e.g., doe@example.com) and your quarantine password.
How to create a quarantine password? If you have forgotten your quarantine password, or if you have not created a quarantine password, fill in the username field with your full email address, and press "Create New Password". A new password will be emailed to you.
INSTRUCTIONS: How To Use The Spam Firewall?
